Convergent Learning LLC - Learning Management System (LMS) Implementation and Configuration Consulting

After you’ve selected a Learning Management System (LMS) capable of meeting your training needs, what next? Convergent Learning’s expertise in LMS implementation, configuration, integration, and release management will help you ensure optimal use of your new LMS.

Although Learning Management System (LMS) vendors offer professional services to clients, how the LMS is implemented, configured, and integrated with your existing training and Human Resources infrastructure is your responsibility. Convergent Learning will work with you to understand your unique business needs and then design a scalable solution that precisely matches those needs. We will help you avoid common pitfalls so that you can effectively manage costs over the life of the LMS and meet the business goals that justified your investment in an LMS.

Specifically, our Learning Management System Implementation and Configuration services can help you:

Decrease administration costs
Provide users with the information they need
Optimize the effectiveness of your LMS
Ensure the scalability and flexibility of training delivery

Click each item to explore each portion of our services:

Interface Design
System Integration
LMS Configuration
Release Strategy
Historical Data Migration

Interface Design

As with any web-based program, the design of the web interface can affect how well learners and administrators can navigate and utilize your LMS. Convergent Learning can help make your web interface as user friendly as possible, minimizing unnecessary burdens on your Help Desk. If need be, we can also assist you with designing and branding a learning interface that fits seamlessly within your unique business culture.

System Integration

In order to take full advantage of the capabilities of your new Learning Management System (LMS), you may need to integrate the LMS with your internal systems, so that data can be shared easily and securely. Although LMS vendors often provide customers with technical specifications for importing data, the creation of files and configuration of users within the LMS is your responsibility. Convergent Learning consultants will leverage years of expertise to integrate your LMS with pre-existing internal systems, such as:

Human Resource Management Systems
Learning Content Management Systems
Performance Management Systems

We can, for example, ensure that only authorized users have access to the LMS and appropriate training by synchronizing users with specific employees in your HR system, make it easier to track specific performance data, and automate many of the time-consuming manual tasks administrators would otherwise face.

LMS Configuration

The configuration of the Learning Management System (LMS) can have an enormous impact on its effectiveness. Improperly structured training can lead to users having difficulty finding appropriate courses, ineffective delivery of training, and security issues. Convergent Learning can help you translate technical specifications from the vendor into a scalable solution with established best practices for the presentation of your training. With our assistance, your curricula and catalogs can be designed as scalable assets of your LMS rather than potential hindrances to your business goals. Likewise, we can help you configure domains for use with your LMS, assign appropriate levels of management access, and implement security and access restrictions so that your employees receive targeted, just-in-time training. In consultation with you, we can meet any structural configuration needs your company may have.

Release Strategy

The launch of a new Learning Management System (LMS) can have ramifications across your organization from the Help Desk to Human Resources. Convergent Learning consultants can help you prepare for this major change. Through analysis of how the LMS release will impact your specific training programs, we can help you manage your launch to reduce the confusion and misunderstanding that frequently accompanies the release of an enterprise-wide application. Convergent Learning offers a variety of options to help make the LMS launch as seamless as possible while creating excitement about your new LMS, including:

Release documentation and coordination
Marketing
Internal communications
HR, Help Desk, and Integration support

By tailoring a launch strategy to your organizational needs, we can help ensure that the release, as well as your training process itself, works as smoothly as possible. In addition, Convergent Learning can help ensure you have a strategy in place to communicate product, course, and certification changes to employees not only at the launch, but also as your business needs change.

Historical Data Migration

If you are moving from one Learning Management System (LMS) vendor to another or updating an older LMS, the implementation of a new LMS can present significant challenges to effective data retention, management, and formatting. In order to provide users with a seamless training experience, you will want to migrate past training information to the new LMS. However, presenting historical transcripts seamlessly requires much more than simply importing a file into the new LMS. Convergent Learning consultants can help you navigate these difficulties so that new and historical training data are presented consistently and effectively, allowing for a seamless user experience with no loss of data.